RETURNS & EXCHANGES

ALL purchases made during the Labor Day SALE with code LABORDAY are EXCHANGE ONLY - no returns. No Exceptions. One exchange can be made for a suit of equal value. Must be sent back with a note within 7 days of receiving the suit. Please check availability to make sure the exchange you want is in stock, because if not original suit will be sent back to you.

ALL purchases made in our CLEARANCE section are FINAL SALE, no returns or exchanges. No exceptions. Once a purchase is made we can't change or cancel any orders, so please triple check your order to make sure all information is correct. Discount codes cannot be added to any previous orders. 

Any other products: You have 7 days after you receive your suit to send it back if it didn't work out for any reason. Hygienic liners still need to be intact, and the item cannot be damaged, used, or washed in anyway.  Original hangtags also need to be intact. Returns/exchanges not abiding by this policy will be returned to sender, and no return issued.  We do not refund shipping fees or offer Return Shipping Labels. If you'd like an exchange please send a note with the suit saying what suit you would like. We will send you the exchange if we have the suit in stock, if not we will issue a refund.

NOTE:  We recommend you obtain delivery confirmation or some other appropriate method to track your exchange or return. We are not responsible for lost or misdirected returns. We recommend not requiring a signature as we are in and out of the office, and you will have to work with USPS to get it redelivered if we are out.

Please ensure order number is enclosed and send all returns/exchanges to:

ELE SWIMS

2425 Oxford Ave

Cardiff, CA 92007

 

ONLY ONE EXCHANGE IS ALLOWED PER ORDER. FOR INTERNATIONAL ORDERS, NO EXCHANGES ARE ALLOWED, ONLY RETURNS.