RETURNS & EXCHANGES
ALL ORDERS made during our Spring Sale are no returns, exchange only. No exceptions. Please be aware we only carry S-L ,and availability can change. One exchange only of equal value, must be made within 10 days of receiving your order, after that it is not valid for an exchange.
All purchases made in our CLEARANCE section are FINAL SALE, no returns OR exchanges. No exceptions. Will be made clear in the product description so be sure to check.
For all other purchases, you have 10 days after you receive your suit to send it back if it didn't work out for any reason. The 10 day policy is strict, and if not sent back and postmarked within 10 days, no refund will be issued and the suit will not be sent back to you.
Hygienic liners and hangtags still need to be intact, and the item cannot be damaged, used, or washed in anyway. Returns/exchanges not abiding by this policy will be returned to sender. We do not refund shipping fees, package protection fees, or offer Return Shipping Labels. If you'd like an exchange please send a note with the suit saying what suit you would like. We will send you the exchange if we have the suit in stock, if not we will issue a refund.
PLEASE NOTEWe recommend you obtain delivery confirmation or some other appropriate method to track your exchange or return. We are not responsible for lost or misdirected returns. We recommend not requiring a signature as we are in and out of the office, and you will have to work with USPS to get it redelivered if we are out.
Please ensure order number is enclosed and send all returns/exchanges to:
2425 Oxford Ave
Cardiff, CA 92007
ONLY ONE EXCHANGE IS ALLOWED PER ORDER. FOR INTERNATIONAL ORDERS, NO EXCHANGES ARE ALLOWED, ONLY RETURNS. All items purchased during sales/promotions are considered final sale.
Any issues with the quality of your suit need to be addressed within the 10 day policy window, otherwise they cannot be replaced or refunded.
All of our swimwear is thoroughly color tested before approved. When there is a discoloration issue, it is a problem with improper chlorination in a pool or jacuzzi. This is something completely out of our control, and something we are not responsible for.